Cable TV Pay per view or On Demand is charged at cost. HBO and extended basic cable are free.

Telephone Fees You will be charged for additional phone services, at cost, such as directory assistance, call completion fees, return call services, bypass calls, collect calls.

Internet services are available for an extra fee upon advance request only.

Move In/Out You may move in as early in the day as you like on the beginning date of your lease, with vacating times set at 10:00am the morning after your last evening with us. Later departure times may be arranged for an additional fee. Most move in times allow for a personal check in by our staff; others are set up for a “self check-in” with total confidence your home will be ready for your arrival. We ask that you contact us within a day or two of your move in if anything is not as it should be, in order that we may correct the situation in a timely manner.

Security Deposit Deductions from your deposit will always include an “exit cleaning” which may also require carpets or upholstery cleaning. Your lease will state that costs will be deducted as necessary to return your property to move-in condition for the next lessee. Other costs might be pre-selected items such as additional maid services, pay-per-views, modem, etc. which have not been prepaid. Your deposits will be mailed to you, or credited back to your credit card, no later than the 30th day after vacating. Any deductions will be described and accounted for. As a real estate brokerage, Executive Locations maintains your deposits in a trust account.

Substitutions. Should the leased residence become unavailable for any reason, Executive Locations guarantees you will be provided with another like-kind residence of equal or greater value, honoring the same price and terms.

Refunds/Cancellations. Upon signing your lease you will be asked to prepay 50% of your first increment of rent. This amount is nonrefundable. With a 2-week cancellation notice we can rebook the same home with you at a different time.

Qualifications. All individual lessees are required to complete a 1-page application and undergo an individual credit check. Companies must provide trade & banking references and have an officer also sign as additionally responsible, or otherwise establish a corporate account. International lessees must also provide a copy of their passport and drivers’ license as well.

Special Requirements. Essentially all of our EXECUTIVE LOCATIONS are designed to merely walk in, add water and live! If there is something you find yourself without, we will always strive to handle your special needs upon request. Previous concierge assignments have included stocking the bar and/or refrigerator, lining up golf tee times, arranging a private chef for intimate dinners or a party, obtaining a rental car during peak seasons, purchase of Cirque du Soleil special seating tickets, personal shopper services, limousine appointments, and wedding planning.

Staff Assistance See the website Contact Us page for complete telephone numbers & email addresses
Accommodations Manager – Any concerns you may have while in-house.
Operations Executives – Lease arrangements, move in & move out arrangements
Property Manager – Accounting questions or investment opportunities

Maintenance Issues. Each of our homes are real residences and therefore the occasional inconvenience may happen, just as it could in your own home. We practice preventative maintenance in order to ensure the highest degree of functionality in our homes. At times an appliance or system may require servicing and, though our housekeeping and maintenance staff are flexible, there may be short times of inconvenience. If a residence should become completely unusable you would be transferred to another like location as soon as possible. The advantage of having over 100 homes in inventory gives Executive Locations the flexibility to relocate lessees if needed.